Get in Touch
We'd love to hear from you. Whether you have questions, feedback, or just want to say hello, here's how you can reach us:
Customer Support
For account issues, billing questions, or technical support:
- Email: support@pointswise.in
- Response Time: We aim to respond within 24 business hours
General Inquiries
For partnership opportunities, media inquiries, or general questions:
- Email: hello@pointswise.in
Grievance & Complaints
If you have a complaint or grievance, please see our Grievance Officer page for the formal process and contact details.
Registered Office
CRM Technologies
Orchid Platina, Sama Savli Road,
Vemali, Vadodara, Gujarat — 390008, India
Feedback
We actively seek feedback to improve our platform. If you have suggestions for new features or improvements, please email us at feedback@pointswise.in.
Response Expectations
- Support Emails: 24 business hours
- General Inquiries: 2-3 business days
- Formal Complaints: As per DPDP Act and our grievance policy
Note: We may contact you to clarify details about your inquiry. Please ensure your email is accessible and monitored regularly.